Saskatoon IT Careers
Most MSPs are built for the owner. We built ours for the technician.
That’s not marketing copy. It’s the entire reason this company exists.
If you’ve spent any time at another managed service provider, you already know the pattern. Tickets pile up. Admin work eats your day. The tools your manager picked don’t fit how you actually work. And every quarter, someone reminds you that “client retention is the priority” while making it harder to help the clients.
We’ve been on the other side of that. So we built something different.
What "built by technicians" actually means
- We measure output, not input. Nobody at NICS counts your hours or watches your calendar. We measure what you ship, what you solve, and the trust you build with clients. Do the work, and your time is your own.
- Admin overhead is our problem, not yours. Procurement, scheduling, billing, contract paperwork – we have actual departments for that. Your job is technical work and client relationships. Everything else is someone else’s job description.
- Rate of change is calibrated to you. Some technicians want a new specialization every six months. Others want to go deep on one stack for two years. The right pace is different for every person, and we treat it that way. No forced ladders. No artificial timelines.
Compensation that respects your market value
Above-average base salaries. Performance bonuses that are actually achievable. Retention incentives for sales staff that compound over time.
We won’t pretend money is the only thing that matters. We also won’t insult you by pretending it doesn’t.
Open Roles
Experienced Technicians
You have 5+ years running Microsoft desktop, server, and cloud infrastructure. You hold intermediate or advanced certs in Microsoft 365, Office 365, Intune, or Windows Server Hybrid Administration. You’ve configured nextgen firewalls (Fortinet, Cisco) and you understand network design beyond just plugging cables in.
You can swap a server motherboard without flinching. You can talk to a stressed-out client and leave them more confident than when the call started. You document your work because you respect the next technician who has to read it.
If that sounds like a description of how you already work, we should talk.
Entry-Level Technicians
You’re early in your IT career and you have the two things we can’t teach you: genuine curiosity about how systems work, and obsessive attention to detail.
You’ll need a valid driver’s license, a clean abstract, and the ability to be bonded. You’ll need to be available Monday to Friday, 8am to 5pm. And you’ll need to write and speak clearly, because clients can tell within thirty seconds whether they trust the person on the other end of the phone.
We’ve grown plenty of entry-level hires into senior technicians. The opportunity is real if you want it.
Sales: SDR > BDR > Account Manager
Sales Development Representative (SDR) Entry-level. You qualify marketing leads and book meetings for BDRs. Base salary plus commission on appointments and on meetings that convert to clients.
Business Development Representative (BDR) You own the close. Every new client you bring in stays in your territory for their first 90 days, so you see the result of your work. Base, commission, and performance bonuses.
Account Manager You take clients from the BDR handoff and grow the relationship for the long haul. You’re the reason clients stay with NICS for years instead of months. Base, retention bonuses, and growth bonuses.
If you’re a sales professional looking for a great opportunity at a growing company with unlimited potential, contact us today.
Administrative & Leadership
We’re at the stage where the people who join us in these roles will define what those departments look like for the next decade. If you’re ambitious and tired of being the smartest person in a room with no authority to actually change anything, we should talk.
What it actually feels like to work here
You come to work, and it feels like fifteen minutes after you start, the day is already done.
Ten years ago, NICS was two people. Today we’re a powerhouse, and we’re expanding. The people who join us now are the ones who’ll be telling the origin story in another ten years.
Apply
Tell us which role you’re interested in, and a little about why. We read everything that comes through.
